Welcome to Australia Tobacco Guide. These Terms of Service govern your access to and use of our website located at autobaccoguide.com, along with any related services, purchases, and deliveries.

By accessing our site, browsing products, creating an account, or placing an order, you agree to follow and be bound by these terms. If you do not agree to every provision laid out here, please exit our store immediately.

1. Age Restriction and Legal Compliance

You must be at least 18 years of age (or the legal age to purchase smoking products in your state or territory) to access this website, register an account, or buy any products.

  • We conduct strict identity and age verification checks before processing or dispatching orders.
  • Providing false, misleading, or fraudulent information regarding your date of birth or identity violates these terms and Australian law.
  • We reserve the absolute right to cancel your transaction, ban your account, and notify relevant regulatory authorities if we detect minor access or fraudulent credentials.

2. Account Registration and Security

When you register an account on our platform:

  • You agree to submit accurate, current, and complete details, including your legal name, physical street address, valid contact phone number, and working email.
  • You remain solely responsible for maintaining the confidentiality of your login credentials, passwords, and security questions.
  • You accept full responsibility for all activities, purchases, and communications that take place under your account.
  • Notify us immediately at service@autobaccoguide.com if you suspect unauthorized access or any security breach.

3. Products, Pricing, and Stock Availability

We work hard to display accurate product descriptions, images, brand specifications, and current retail pricing. However:

  • Product imagery and packaging styles appear for illustrative purposes and may vary slightly due to manufacturer redesigns or plain packaging laws across Australia.
  • All prices appear in Australian Dollars (AUD) and include Goods and Services Tax (GST) where applicable.
  • We reserve the right to alter pricing, revise discount offerings, or discontinue items at any time without prior notice.
  • We cannot guarantee that an item listed on the website is in stock at all times. If you place an order for an item that is out of stock or unavailable, we will contact you promptly to issue an alternative item or a full refund.

4. Orders, Payment, and Acceptance

When you place an order through our checkout:

  • Your order submission constitutes an offer to purchase goods from us. We confirm acceptance only when we dispatch your parcel and issue an official shipping confirmation with tracking details.
  • We reserve the right to decline, cancel, or place quantity limits on any order at our sole discretion (e.g., if fraud monitoring flags your card, if verification fails, or if an obvious pricing typo occurred).
  • You must pay through our approved, PCI-DSS-compliant payment methods. You warrant that you have full authorization to use the payment card, electronic wallet, or account details provided.

5. Delivery and Risk of Loss

We dispatch orders across Australia through verified third-party freight carriers and postal networks:

  • Ensure you provide a secure, correct delivery address. We take no responsibility for delivery delays, failed drops, or return postage fees resulting from inaccurate addresses.
  • Parcels may require adult signature on delivery (with proof of age ID) according to carrier policies and local regulations.
  • Risk of loss and title for all goods pass to you once the carrier delivers the package to your designated delivery point.

6. Prohibited Activities

You agree to use our website only for lawful personal shopping. You must not:

  • Use our platform to resell bulk merchandise without explicit commercial authorization.
  • Interfere with site security, upload malicious scripts, or introduce viruses, trojans, or destructive code.
  • Harvest or scrape customer details, pricing feeds, images, or content using automated bots, scrapers, or spiders.
  • Use the website to harass support staff, defame the brand, or engage in deceptive conduct.

7. Intellectual Property Rights

All content on autobaccoguide.com, including design elements, text, graphics, icons, software, and brand layouts, belongs exclusively to Australia Tobacco Guide or our licensed content suppliers. You may not copy, reproduce, modify, publish, or distribute any site material without our prior written consent.

8. Limitation of Liability

To the maximum extent permitted by Australian law:

  • Australia Tobacco Guide provides all website features, services, and content on an “as is” and “as available” basis without express warranties of any kind.
  • We exclude liability for indirect, incidental, or consequential damages resulting from site downtime, delivery delays beyond our control, or product misuse.
  • Nothing in these terms excludes, restricts, or modifies consumer rights or statutory guarantees provided under the Competition and Consumer Act 2010 (Australian Consumer Law).

9. Changes to These Terms

We may update or revise these Terms of Service periodically to reflect changes in regulatory statutes, operational procedures, or store features. The updated terms become effective immediately upon posting to this page. Your continued use of the website after modifications confirms your agreement to the revised terms.

10. Governing Law and Jurisdiction

These Terms of Service operate under and must be construed in accordance with the laws of Australia. Any disputes or legal proceedings arising from your purchase or site interaction fall under the jurisdiction of Australian courts.

11. Contact Details

If you have questions, feedback, or legal inquiries regarding these Terms of Service, contact our team:

  • Store Website: autobaccoguide.com
  • Email: service@autobaccoguide.com
  • Response Window: We review and resolve terms inquiries within 24 to 48 business hours.